Information We Collect
We may collect information you provide directly, including your name, email address, phone number, city or area, event details, garment interests, appointment preferences, and messages submitted through the website or by email.
During the custom menswear process, we may also collect garment measurements, fit notes, style preferences, fabric selections, order details, and related information needed to create and service custom garments.
How We Use Information
Tailored Threads uses personal information to respond to inquiries, schedule private fitting appointments, create custom garments, manage orders, provide customer support, process payments, communicate about appointments or orders, and improve the website and client experience.
Measurements and Fitting Data
Measurements and fitting notes are used solely to create, adjust, remake, or support custom garments ordered through Tailored Threads. If measurement technology or scan tools are used, temporary images or scan data are not retained beyond what is needed for the measurement process unless otherwise disclosed.
Payments
Payment information may be processed by third-party payment providers. Tailored Threads does not intentionally store full credit card numbers on the website. Payment providers handle payment data according to their own security and privacy practices.
Cookies and Website Analytics
The website may use cookies, analytics tools, or similar technologies to understand site performance, improve usability, and evaluate marketing effectiveness. Browser settings may allow you to limit or block cookies.
Sharing of Information
Tailored Threads does not sell personal information. Information may be shared with service providers when needed to operate the business, process payments, support website functionality, produce garments, provide customer service, comply with law, or protect business rights and safety.
Data Security
Tailored Threads takes reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. No website or electronic storage method is completely secure, so absolute security cannot be guaranteed.
Data Retention
We retain information for as long as needed to provide services, support future garment orders, comply with legal obligations, resolve disputes, and maintain business records. Measurement and order information may be retained to assist with future custom garments.
Your Choices
You may contact Tailored Threads to request updates to your contact information, ask questions about stored information, or opt out of non-essential marketing communications. Transactional or appointment-related messages may still be sent when necessary.
Children's Privacy
Tailored Threads services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
Tailored Threads may update this Privacy Policy from time to time. Updates will be posted on this page with the revised policy content.
Contact
For privacy questions, contact Tailored Threads at support@tailoredthreads.com.